FAQ
1. How long does shipping take to the USA?
We typically process orders within 1-3 business days. Once shipped, delivery times vary by location and carrier:
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Standard Shipping: 5-10 business days
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Expedited Shipping (Available at checkout): 2-5 business days
Please note that delivery times are estimates and not guaranteed by the carrier. You will receive a tracking number once your order ships.
2. What are your shipping costs?
Shipping costs are calculated at checkout based on the weight and dimensions of your items and your delivery address in the USA. We offer free standard shipping on qualifying orders.
3. Do you ship internationally?
Currently, we only ship to addresses within the contiguous United States.
4. What are your products made of?
Our products are made from a variety of high-quality materials. Please see each product description for specific details like fabric type, fill material, and care instructions.
5. How do I clean my items?
Care instructions vary by material. For fabric items like cushion covers, we often recommend machine washing cold on a gentle cycle and air drying. For rugs, regular vacuuming and professional cleaning for deep stains are advised. Always follow the specific care instructions provided with your item.
6. What payment methods do you accept?
We accept all major credit/debit cards (Visa, Mastercard, American Express, Discover) via secure payment gateways, as well as PayPal.